GE Air Conditioner MG_24 User Manual

Safety Information  
Owner’s Manual and  
Adapter Plugs . . . . . . . . . . . . . . . . .3  
Connect Electricity  . . . . . . . . . . . .2  
Extension Cords . . . . . . . . . . . . . . .3  
Safety Precautions  . . . . . . . . . . .2, 3  
Installation Instructions  
AG_18  – 18,000 BTU models  
AG_24  – 24,000 BTU models  
Operating Instructions  
Control Knob Models . . . . . . . .6–7  
Touch Pad Models . . . . . . . . . . .4–5  
Care and Cleaning  
Air Filter  . . . . . . . . . . . . . . . . . . . . .8  
Grille and Case . . . . . . . . . . . . . . . .8  
Outdoor Coils . . . . . . . . . . . . . . . . .8  
Installation Instructions  
Preparing to Install the  
Air Conditioner  . . . . . . . . . . . . . . .9  
Window Installation  . . . . . . .10–14  
Troubleshooting Tips  . . . . . . .15  
Normal Operating Sounds . . . . .16  
Consumer Support  
Consumer Support  . . .Back Cover  
Product Registration . . . . . . .17, 18  
Warranty  . . . . . . . . . . . . . . . . . . . .19  
Write the model and serial numbers here:  
#________________________________  
#________________________________  
Find these numbers on a label on the  
side of the air conditioner.  
3828A20024P 49-7403-3 11-00 JR  
 
SafeyIructions  
WARNING!  
USE OF EXTENSION CORDS115-Volt models only  
Because of potential safety hazards under certain  
CAUTION:  
DO NOT use an extension cord with any of  
the 230/208 volt models.  
conditions, we strongly recommend against the  
use of an extension cord.  
However, if you must use an extension cord,  
it is absolutely necessary that it be a UL-listed,  
14 gauge, 3-wire grounding type appliance  
extension cord having a grounding type plug  
and outlet and that the electrical rating of the  
cord be 15 amperes (minimum) and 125 volts.  
OpeagIructions  
USE OF ADAPTER PLUGS –115-Volt models only  
Because of potential safety hazards under certain  
When disconnecting the power cord from the  
conditions, we strongly recommend against the use adapter, always hold the adapter in place with  
of an adapter plug.  
one hand while pulling the power cord plug  
with the other hand. If this is not done, the  
adapter ground terminal is very likely to break  
with repeated use.  
laIructions  
However, if you must use an adapter, where  
local codes permit, a temporary connection may  
be made to a properly grounded 2-prong wall  
outlet by use of a UL-listed adapter available at  
most local hardware stores.  
If the adapter ground terminal breaks, DO NOT  
USE the air conditioner until a proper ground  
has been established.  
The larger slot in the adapter must be aligned  
with the larger slot in the wall outlet to provide  
proper polarity in the connection of the power  
cord.  
Attaching the adapter ground terminal to a wall outlet  
cover screw does not ground the appliance unless the  
cover screw is metal, and not insulated, and the wall  
outlet is grounded through the house wiring. You should  
have the circuit checked by a qualified electrician to  
make sure the outlet is properly grounded.  
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READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
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3
 
About the controls on the air conditioner–models with touch pads.  
Features and appearance will vary.  
SafeyIructions  
OpeagIructions  
Air Conditioner Controls  
Remote Control  
Controls  
ON/OFF Pad  
TIMER Pad  
ON–When the air conditioner is off, it can be  
set to automatically come on in 1 to 12 hours  
at its previous setting. Each touch will set the  
timer in hours.  
Turns air conditioner on and off.  
Display  
Shows the set temperature or time remaining  
on timer.  
OFF–When the air conditioner is on, it can be  
set to automatically turn off in 1 to 12 hours.  
Each touch will set the timer in hours. After  
the timer has been on for 30 minutes, the  
temperature will automatically rise 2°F, and  
after another 30 minutes, it will automatically  
rise 2°F again. The temperature will then stay  
the same until the timer goes OFF.  
laIructions  
MODE  
Use to set the air conditioner to COOL or  
FAN mode.  
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Increase /Decrease Pads  
Use to set temperature when in COOL mode.  
FAN Pad  
Use to set the fan speed to LOW (F1), MED (F2)  
or HIGH (F3).  
To cancel the timer, press the TIMER pad  
until the display time disappears.  
CIRCULAIRE  
Remote Control Signal Receiver  
For continuous side-to-side air circulation  
(cool settings only), set the Circulaire switch  
to ON.  
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For fixed side-to-side air direction, set the  
Circulaire switch to ON until the desired air  
direction is obtained, then move it to OFF.  
Remote Control  
To ensure proper operation, aim the  
remote control at the signal receiver  
on the air conditioner.  
Make sure nothing is between the air  
conditioner and the remote control  
that could block the signal.  
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The remote control signal has a range of up  
to 21 feet.  
Make sure batteries are fresh and installed  
correctly–see the Care and Cleaning section.  
4
 
SafeyIructions  
When the air conditioner is turned on, it will  
automatically start in the last cool and fan  
settings used.  
Lights next to the touch pads on the air conditioner  
control panel indicate the selected settings.  
COOL Mode  
Use the COOL mode with HIGH (F3), MED (F2) or  
LOW (F1) fan for cooling. Use the INCREASE /  
DECREASE pads to set the desired temperature  
between 60°F and 86°F in 1°F increments.  
Cooling Descriptions  
For Normal Cooling–Select the COOL mode and  
HIGH (F3) or MED (F2) fan with a middle set  
temperature.  
OpeagIructions  
A thermostat is used to maintain the room  
For Maximum Cooling–Select the COOL mode  
and HIGH (F3) fan with a lower set temperature.  
temperature. The compressor will cycle on and off  
to keep the room at the set level of comfort. Set the  
thermostat at a lower number and the indoor air  
will become cooler. Set the thermostat at a higher  
number and the indoor air will become warmer.  
For Quieter & Nighttime Cooling–Select the  
COOL mode and LOW (F1) fan with a middle set  
temperature.  
NOTE: If the air conditioner is off and is then turned on  
while set to COOL, it will take approximately 3 minutes  
for the compressor to start and cooling to begin.  
NOTE: If you switch from a COOL setting to OFF or to  
a fan setting, wait at least 3 minutes before switching  
back to a COOL setting.  
laIructions  
FAN Mode  
Use the FAN at HIGH (F3), MED (F2) or LOW (F1) to  
provide air circulation and filtering without cooling.  
Since fan only settings do not provide cooling,  
a temperature setting will not be displayed.  
Vent Control  
The vent control is located on the inside of the air  
louvers on the lower right side.  
To open the vent, pull the lever toward you.  
To close it, push it in.  
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When set at CLOSE, only the air inside the room will  
be circulated and conditioned. When set at OPEN,  
some inside air is exhausted outside.  
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Air Direction – Up and Down  
Fingertip pressure on the bank of horizontal louvers  
adjusts the air direction up or down.  
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5
 
About the controls on the air conditioner–models with control knobs.  
Features and appearance will vary.  
OFF  
OFF  
HIGH  
FAN  
HIGH  
COOL  
HI  
FAN  
HI  
COOL  
SafeyIructions  
LOW  
FAN  
MED  
COOL  
LOW  
FAN  
LOW  
COOL  
LOW  
COOL  
MODE CONTROLS  
Your model will have one of the above type controls.  
5
6
4
5
3
4
4
7
3
6
OpeagIructions  
8
2
5
3
2
7
2
9
1
6
1
8
1
10  
TEMP CONTROLS  
Your model will have one of the above type controls.  
Controls  
laIructions  
Mode Controls  
Temp Controls  
HIGH COOL, MED COOL and LOW COOL provide  
cooling with different fan speeds.  
The temp control is used to maintain the  
room temperature. The compressor will cycle  
on and off to keep the room at the same level  
of comfort. When you turn the knob to a  
higher number, the indoor air will become  
cooler. Turn the knob to a lower number  
and the indoor air will become warmer.  
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LOW FAN or HIGH FAN provides air circulation  
and filtering without cooling.  
NOTE: If you move the switch from a cool setting to OFF or to  
a fan setting, wait at least 3 minutes before switching back to  
a cool setting.  
Cooling Descriptions  
For Normal Cooling—Select HIGH COOL or MED  
COOL with the temp control at midpoint.  
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For Maximum Cooling—Select HIGH COOL with the  
temp control at the highest number available on  
your knob.  
For Quieter & Nighttime Cooling—Select LOW COOL  
with the temp control at midpoint.  
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6
 
SafeyIructions  
Additional controls and important information.  
Energy Saver (on some models)  
The energy saver switch controls the fan.  
OFF  The fan runs all the time, while the  
compressor cycles on and off.  
ON —The fan and compressor cycle on and off  
together. This results in wider variations of room  
temperature and humidity. Normally used when  
the room is unoccupied.  
This switch must be set at OFF in order to use  
the fan settings (on the mode control).  
OpeagIructions  
Vent Control  
The vent control is located above the control knobs. To open the vent, pull the lever toward you.  
To close it, push it in.  
When set at CLOSE, only the air inside the room will  
be circulated and conditioned. When set at OPEN,  
some inside air is exhausted outside.  
laIructions  
Air Direction – Side-to-Side  
CIRCULAIRE (on some models)  
For fixed side-to-side air direction, set the  
Circulaire switch to ON until the desired air  
direction is obtained, then move it to OFF.  
For continuous side-to-side air circulation (cool  
settings only), set the Circulaire switch to ON.  
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Air Direction – Up and Down  
Fingertip pressure on the bank of horizontal louvers  
adjusts the air direction up or down.  
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7
 
Care and cleaning of the air conditioner.  
Grille and Case  
Turn the air conditioner off and remove the plug To clean, use water and a mild detergent. Do not  
from the wall outlet before cleaning.  
use bleach or abrasives.  
SafeyIructions  
Outdoor Coils  
The coils on the outdoor side of the air conditioner  
should be checked regularly. If they are clogged  
with dirt or soot they may be professionally steam  
cleaned, a service available through your GE  
service outlet.  
OpeagIructions  
Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or more  
often if necessary.  
To remove:  
Open the inlet grille upward by pulling out the  
1
bottom of the inlet grille.  
Using the tab, pull up slightly on the filter to  
release it and pull it down.  
2
laIructions  
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Clean the filter with warm, soapy water. Rinse and  
let the filter dry before replacing it.  
CAUTION: DO NOT operate the air conditioner without a  
filter because dirt and lint will clog it and reduce performance.  
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8
 
SafeyIructions  
Preparing to install the air conditioner.  
Read these instructions completely and carefully.  
Before You Begin  
NOTE TO INSTALLER: Leave these instructions with  
CAUTION:  
the air conditioner after installation is completed.  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
power cord.  
NOTE TO CONSUMER: Keep this Owner’s Manual  
and Installation Instructions for future use.  
OpeagIructions  
Do not change the plug on the power cord  
of this air conditioner.  
IMPORTANT NOTES:  
For personal safety, this air conditioner must be  
properly grounded.  
Aluminum house wiring may present  
special problems—consult a qualified  
electrician.  
It is important to have the wall outlet and circuit  
checked by a qualified electrician if there is any  
doubt as to whether a proper ground exists.  
Follow National Electric Codes (NEC) and/or local  
codes and ordinances.  
laIructions  
Electrical Requirements  
Some models require 115/120-volt a.c.,  
60 Hz grounded outlet protected with  
a 15-amp time delay fuse or circuit breaker.  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for best  
performance and to prevent overloading  
house or apartment wiring circuits, which  
could cause a possible fire hazard from  
overheating wires.  
The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall outlet  
you plan to use is only a 2-prong outlet, it is your  
responsibility to have it replaced with a properly  
grounded 3-prong wall outlet.  
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Tools You Will Need  
Phillips-head screwdriver  
Flat-blade screwdriver  
Ruler or tape measure  
Scissors or knife  
Pencil  
Level  
Hammer  
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9
 
Window Installation Instructions.  
Parts Included  
Top mounting rail  
Window  
sash seal  
Left  
SafeyIructions  
accordion  
panel  
Foam top  
window gasket  
Top mounting rail  
seal strip  
OpeagIructions  
Frame guide (2)  
Right  
accordion  
panel  
Sill bracket (2)  
laIructions  
Support bracket (2)  
Window locking  
bracket  
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Type A (14)    
Type B (7)  
Type C (5)    
Type D (2)    
Carriage Bolt (2)  
Lock Nut (4)  
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10  
 
SafeyIructions  
Read completely, then follow step-by-step.  
Window Requirements  
These instructions are for a standard double-  
hung window. You will need to modify them for  
other types of windows.  
1
The air conditioner can be installed without the  
accordion panels if needed to fit in a narrow  
window. See the window opening dimensions to  
the right.  
OpeagIructions  
18min.  
29to 41″  
(With accordion panels)  
All supporting parts must be secured to firm  
wood, masonry or metal.  
The electrical outlet must be within reach of the  
power cord.  
2614min.  
(Without accordion panels)  
Window opening dimensions are for a standard double-hung  
window.  
laIructions  
Storm Window Requirements  
A storm window frame will not allow the air  
conditioner to tilt towards the outside and will keep  
it from draining properly. To adjust for this, attach  
a piece of wood to the stool.  
WOOD PIECES—  
2
WIDTH: 2″  
LENGTH: Long enough to fit inside the window  
frame.  
Wood  
1/2higher  
than frame  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2higher  
than the top of the storm window frame.  
Stool  
Storm window  
frame  
Attach securely with nails or screws provided by  
the installer.  
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11  
 
Window Installation Instructions.  
Remove the Air Conditioner From the Case  
Remove the 2 shipping screws from the back of  
Slide the air conditioner from the case by  
gripping the base pan handle and pulling  
forward while bracing the case.  
3
A
C
the case.  
SafeyIructions  
Remove the 2 screws on each side of the case.  
Keep these for later use.  
B
Shipping screws  
OpeagIructions  
Prepare the Window and the Case  
Cut the window sash seal to the proper length.  
Peel off the backing and attach the seal to the  
underside of the window sash.  
Remove the backing from the top mounting  
rail seal strip and attach the seal to the bottom  
of the top mounting rail.  
4
A
C
laIructions  
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Install the top mounting rail with 3 type A  
screws on the inside of the case. Insert the  
frames for the accordion panels into the top  
mounting rail and the frame guides. Attach  
the accordion panels to the side of the case  
using 5 type A screws.  
D
Carefully insert the plastic frame guides into  
the bottom of the case on each side.  
B
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Top mounting rail  
Bottom of case  
Frame guide  
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12  
Frame guides  
12  
 
SafeyIructions  
Prepare the Window  
Loosely attach the sill brackets to the support  
Open the window and mark the centerline of  
the window stool. Measure and mark 11to the  
left and right of the centerline.  
5
6
A
B
brackets using the 2 carriage bolts and 2  
lock nuts.  
Support bracket  
Carriage  
bolt  
OpeagIructions  
Lock nut  
Centerline  
Sill bracket  
laIructions  
Install the Case in the Window  
Align the inside edge of the sill brackets with  
the 11marks from the centerline and attach  
them to the window sill using 2 type B screws  
on each side.  
Secure the case to the window stool by  
E
using 3 type B screws.  
A
Carefully place the case on the window stool  
aligning the center front on the bottom with  
the centerline marked on the window stool.  
Close the window making sure the window sash  
is behind the top mounting rail.  
B
Using the larger diameter hole in the case, attach  
C
the brackets to the case using two type D screws  
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and 2 lock nuts on each side.  
Pull the accordion panels to each window  
sash track. Attach them on each side to the  
window sash and the window stool using  
4 type C screws.  
F
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Adjust the carriage bolts and the lock nuts in  
each support so that the case is installed with a  
D
slight tilt to the outside. Use a level; about 1/3  
bubble will be the correct case slant to the  
outside. Tighten the bolts.  
CAUTION: DO NOT drill a hole in the base pan. The unit is  
designed to operate with approximately 1/2of water in the  
base pan.  
13  
 
Window Installation Instructions.  
Install the Window Locking Bracket and the Foam Top Window Gasket  
Attach the window locking bracket with a  
type C screw.  
Cut the foam top window gasket to the window  
width.  
7
A
B
C
SafeyIructions  
Stuff the foam between the glass and the  
window to prevent air and insects from getting  
into the room.  
OpeagIructions  
Install the Air Conditioner in the Case  
Slide the air conditioner into the case.  
Attach the front grille to the case by inserting the  
tabs on the grille into the slots on the front of the  
case. Push the grille in until it snaps into place.  
8
A
C
Reinstall the 2 screws removed earlier on each  
side of the case.  
Before installing the front grille, pull out the  
B
vent control lever located above the unit  
control knobs, as shown.  
laIructions  
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Guide the lever carefully  
through the grille as you  
push it in.  
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Lift the inlet grille and secure the front frame  
with a type A screw. Lower the inlet grille into  
place.  
D
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14  
 
SafeyIructions  
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first  
and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged.  
Make sure the air conditioner plug is pushed completely  
into the outlet.  
OpeagIructions  
The fuse is blown/circuit  
breaker is tripped.  
Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
Power failure.  
If power failure occurs, turn the air conditioner OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
Air conditioner does not  
cool as it should  
Airflow is restricted.  
Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
The temp control may  
not be set correctly.  
On models with touch pads: In COOL mode, press the  
DECREASE pad.  
laIructions  
On models with control knobs, turn the temperature  
knob to a higher number.  
The air filter is dirty.  
Clean the filter at least every 30 days.  
See the Operating Instructions section.  
The room may have been hot.  
Cold air is escaping.  
When the air conditioner is first turned on you need to  
allow time for the room to cool down.  
Check for open furnace floor registers and cold air returns.  
Set the air conditioner’s vent to the closed position.  
See “Air conditioner freezing up” below.  
Cooling coils have iced up.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room.  
On models with control knobs, set the mode control at  
HIGH FAN or HIGH COOL with the temp at 1 or 2.  
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On models with touch pads, set the controls at  
HIGH (F3) FAN or HIGH (F3) COOL and set the thermostat  
to a higher temperature.  
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The remote control  
is not working  
The batteries are inserted  
incorrectly.  
Check the position of the batteries. They should be  
inserted in the opposite (+) and (–) direction.  
The batteries may be dead.  
Replace the batteries.  
This is normal.  
Water drips outside  
Water drips indoors  
Excessively hot and  
humid weather.  
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The air conditioner is not  
tilted to the outside.  
For proper water disposal, make sure the air conditioner  
slants slightly from the case front to the rear.  
Water collects in  
base pan  
Moisture is removed from  
indoor air and drains into  
rear of a cabinet where a fan  
blows it against the outdoor  
condenser coil.  
This is normal for a short period in areas with little  
humidity; normal for a longer period in very humid areas.  
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15  
 
Before you call for service…  
Troubleshooting Tips  
SafeyIructions  
Normal Operating Sounds  
You may hear a pinging noise caused by water  
Water will collect in the base pan during  
high humidity or on rainy days. The water  
may overflow and drip from the outdoor side  
of the unit.  
being picked up and thrown against the  
condenser on rainy days or when the humidity is  
high. This design feature helps remove moisture  
and improve efficiency.  
The fan may run even when the compressor  
You may hear the thermostat click when the  
does not.  
compressor cycles on and off.  
OpeagIructions  
laIructions  
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16  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
17  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
800 GE CARES  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in the  
unlikely event of  
a
safety modification.  
1
2 3  
(800-432-2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. Ms. Mrs. Miss ■  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
Occasionally, we may allow selected companies to send you information.  
Check here if you do not want this information.  
General Electric Company  
Louisville, Kentucky  
18  
 
SafeyIructions  
Air Conditioner Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
®
or an authorized Customer Care technician. To schedule service,  
call 800-GE-CARES.  
For The Period Of: GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
OpeagIructions  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator  
and all connecting tubing) which fails due to a defect in materials or workmanship.  
During this five-year warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part.  
What GE Will Not Cover:  
Service trips to your home to teach you how to use the  
product.  
Replacement of house fuses or resetting of circuit  
breakers.  
laIructions  
Improper installation. If you have an installation problem, Failure due to corrosion on models not corrosion-  
or if the air conditioner is of improper cooling capacity  
for the intended use, contact your dealer or installer. You  
are responsible for providing adequate electrical  
connecting facilities.  
protected.  
Damage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
Incidental or consequential damage caused by possible  
defects with this air conditioner.  
Failure of the product resulting from modifications to the  
product or due to unreasonable use including failure to  
provide reasonable and necessary maintenance.  
In commercial locations labor necessary to move the unit  
to a location where it is accessible for service by an  
individual technician.  
T
rubleshotingT  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
ips  
Warrantor: General Electric Company. Louisville, KY 40225  
CnsmeSuport  
19  
 
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800-GE-CARES (800-432-2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800-TDD-GEAC (800-833-4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800-626-2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes  
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at  
800-626-2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to:  General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material, or detach and  
use the form in this Owner’s Manual.  
Printed in Korea  
 

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